Fort Wayne 311 2.1

Welcome to the New Citizen Services Mobile App! The recent advancements within our distinguished 311 Call Center, under the capable leadership of Director Julie Sanchez, have brought about notable changes. The installation of a cloud-based Oracle software at the 311 Call Center is a recent accomplishment.

The Citizen Services 311 Call Center serves as the primary contact point for city services. You are welcome to dial 311 for inquiries or assistance regarding city services, service requests, or reporting issues to the City of Fort Wayne. Kindly note that we address non-emergency city services exclusively. For life-threatening emergencies, please dial 911.

While exploring our enhanced Mobile Application and utilizing our latest tools, we trust you will discover improved avenues for interacting with the City of Fort Wayne moving forward. Your feedback regarding these transformations in the upcoming days is greatly appreciated.